The present evaluation by the Office of Internal Oversight Services (OIOS) sought to assess the relevance, effectiveness and efficiency of the United Nations Human Settlements Programme (UN-Habitat), and the extent to which UN-Habitat has in place the elements to plan for, manage towards and demonstrate results as it embarks on its strategic plan for the period 2014-2019.

During the period under review, UN-Habitat positioned itself as the lead United Nations agency responsible for an area of growing global priority: sustainable urbanization. This corporate priority has not yet cascaded throughout the agency, however. In some countries, its work lacks a sustainable urbanization focus altogether, despite well-established needs related to urbanization.